Support & Contact
Order help, expired download links, broken archives or license questions — we answer within one business day.
Email support
wildbills1977@gmail.com
Tap to open a pre-filled message — then add your order email and SKU.
What to include
- Order email — the address you used at checkout (Stripe receipts go there).
- Bundle SKU — shown on the product page and in your receipt, e.g.
GP-01. - What happened — expired link, corrupted archive, wrong file, billing question.
Faster answers first
- Link expired? Download links are valid for one hour and can be refreshed from your order page — reopen the link in your Stripe receipt.
- Formats, licensing, refunds? Covered on the FAQ and the terms & refund policy.
- Free pack missing? Re-request it from the free starter pack page — no card needed.
For corrupted or incomplete archives, include the SKU and we will re-deliver working files. See the refund policy for how delivery issues are handled.